Privacy Policy

Introduction

Welcome to Inspix AI. This Privacy Policy explains how we collect, use, and protect your personal information. We are committed to safeguarding your privacy and data security.

We collect information you provide when creating an account. This includes your name, email address, and password. If you sign up using Google or GitHub, we receive basic profile information from these platforms.

Content You Create

When you use our AI video and image generation tools, we store your uploaded images and generated content. This allows us to provide our services and maintain your project history. You retain full ownership of all content you create on our platform.

Payment Information

When you purchase credits or subscribe to a plan, we collect billing information. Payment processing is handled securely by Stripe. We do not store your complete credit card details on our servers.

Usage Data

We collect information about how you use Inspix AI. This includes features you access, videos and images you generate, and time spent on the platform. This data helps us improve our services and user experience.

Technical Information

We automatically collect technical data when you access our platform. This includes your IP address, browser type, device information, and operating system. This information helps us optimize performance and troubleshoot issues.

How We Use Your Information

Service Delivery

We use your information to provide and maintain Inspix AI services. This includes processing your AI generation requests, managing your account, and storing your created content.

Communication

We send you important service updates, such as account verification emails and password reset links. If you subscribe to our newsletter, we send you news and updates about our platform.

Payment Processing

We process your payment information to handle subscriptions, credit purchases, and billing. All transactions are processed securely through our payment provider.

Improvement and Analytics

We analyze usage patterns to improve our AI models and platform features. This helps us understand what works well and what needs enhancement. Your data helps us create a better product for everyone.

Customer Support

When you contact us for help, we use your information to respond to your questions and resolve issues. Our support team accesses only the information necessary to assist you.

Security and Fraud Prevention

We monitor platform activity to detect and prevent unauthorized access, spam, and other security threats. This protects both your account and our community.

Data Security

We take data security seriously. All uploads are encrypted during transmission and storage. Your content is stored securely on our servers and is only accessible by you. We implement industry standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your data.

We regularly review and update our security practices. However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account remains active. If you delete your account, we remove your personal data within 30 days. However, some information may be retained for legal compliance or legitimate business purposes.

Generated content and project files are kept for the duration of your account's existence unless you manually delete them. Deleted content cannot be recovered once removed from your account.

Your Rights

Access and Correction

You can access and update your personal information through your account settings. You have the right to review what data we hold about you.

Data Deletion

You can request deletion of your account and associated data at any time. Go to Settings and select Delete Account. This action is permanent and cannot be undone.

You can unsubscribe from our newsletter at any time through your notification preferences. This will not affect service related emails necessary for your account operation.

Data Portability

You can download your created content and project files from your account. We provide this in accessible formats that you can use elsewhere.

Third Party Services

We use third party services to operate Inspix AI effectively. These include:

Authentication Providers: We use Google and GitHub for social login options. These services provide basic profile information when you sign up.

Payment Processing: Stripe handles all payment transactions. They maintain their own privacy policy and security standards.

AI Model Providers: We use various AI model providers to generate your videos and images. Your prompts and uploaded content are processed by these services.

Email Services: We use email service providers to send verification emails, password resets, and newsletters.

Analytics Tools: We use analytics services to understand platform usage and improve our services.

These third parties are contractually obligated to protect your data and use it only for providing services to us. We do not sell your personal information to anyone.

Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features.